How to request an electronic invoice

Goal

Generate your electronic invoice (CFDI) from the customer area.

Steps

1. Enter your customer area.
2. Go to Billing / My invoices.
3. Select the paid invoice you want to stamp.
4. Click Request invoice or Invoice.
5. Capture or confirm your tax data:
   • RFC
   • Legal name
   • Tax postal code
   • Tax regime
   • CFDI use
6. Confirm and generate the invoice.

Considerations

• You can only invoice charges that have already been paid.
• The document is sent to the registered email address.
• If you have errors in your tax data, request correction via ticket.

Recommended readings

• What are the payment methods?
• Should you pay in advance?