Should you pay in advance?

Yes, services are activated and renewed with advance payment.

Why?

The advance scheme lets us provision resources and maintain service continuity during the contracted period.

Recommendations

• Pay before the deadline to avoid suspension.
• Use the invoice/order reference when sending a transfer.
• Keep your payment receipt for any clarifications.

When is it reflected?

It depends on the payment method. If it is not reflected within the expected time, send a ticket with:

• Invoice number
• Receipt
• Date and amount

Recommendation

Set reminders before the due date to avoid interruptions. If you pay by transfer, account for the bank reconciliation time.

Recommended readings

• What are the payment methods?
• How to request an electronic invoice