How to reduce my hosting plan (downgrade)?

Yes, you can downgrade, but first you must validate that your current usage does not exceed the limits of the new plan.

Before applying

• Check disk space and active email accounts.
• Confirm CPU/memory and database consumption.
• Check renewal date to apply the change at the best time.

Recommended process

1. Open a ticket requesting downgrade and indicating the destination plan.
2. Support validates service compatibility.
3. Administrative/billing adjustment is generated if applicable.
4. Date of execution of the change is confirmed.

Important

If your account uses more resources than the target plan, you must first release/optimize to avoid failures after the change.

Recommended readings

• How do I upgrade my plan to one with a higher capacity?
• What happens if I exceed the monthly transfer?