How to prevent the risk of hacking on your website
Good practices
- Keep installed software updates up to date: WordPress, Joomla, PrestaShop, etc.
- Update all plugins and extensions.
- Avoid installing many plugins and discard those with low ratings: they are usually poorly programmed and are more vulnerable.
- If you are installing more than one system, do it on a subdomain with its own FTP user (created from cPanel) to limit the damage if one is compromised.
- Change your passwords frequently.
- Never connect with your user from public computers. If you had to do this, change your password immediately afterward.
- Keep your computer free of viruses. Many malwares (actually Trojans) record and send the attacker everything you type.
If you have already been hacked
- Restore from a clean, pre-attack backup.
- Change all your passwords (cPanel, FTP, database, CMS panel).
- Remove unnecessary plugins or software.
- Update everything to the latest available version.
- If you don’t have a backup—or the backup already contains the compromised files—delete the entire account and install a new, clean copy from scratch.
Recommended readings
Still need help?
If this guide didn’t solve your issue, our team can help you via ticket.