Reset cPanel password

If you lost access to cPanel or FTP, you can change your password from your customer area.

Steps

1. Enter the customer area.
2. Go to Services > select your hosting.
3. Open the Change password option.
4. Set a new, strong password.
5. Save changes and test cPanel/FTP access.

Recommendations

• Use a password of at least 12 characters.
• Do not reuse keys from other services.
• Also update the password in your email/FTP apps if applicable.

If you cannot enter the customer area

Open a support ticket for identity validation and secure recovery.

Recommended readings

• Forgot cPanel username and password (control panel)
• How do I access my Control Panel? (cPanel)