Privacy Notice

PRIVACY NOTICE related to personal data collected by NUBEHOST NETWORKS.

1. General information

NUBEHOST NETWORKS is committed to respecting the rights related to personal data recognized by Mexican law, including the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulations.

This Privacy Notice is made available so data subjects understand how their personal data is collected, used, protected, and how they may exercise their privacy rights.

By accessing or using the NubeHost website or by providing personal data to NUBEHOST NETWORKS, you acknowledge that this Privacy Notice has been made available to you. If you do not agree with this notice, please do not provide personal data through the website or related service channels.

2. Controller identity and address

The controller responsible for processing personal data is NUBEHOST NETWORKS. Requests related to access, rectification, cancellation, opposition, consent revocation, or privacy questions may be sent to admin@nubehost.cloud.

3. Personal data we may collect

Depending on the relationship with NubeHost, we may collect identification, contact, billing, tax, commercial, service, support, employment, supplier, event, website usage, and security-related information. For clients and prospects, this may include name, company, email, phone, address, billing details, tax information, service history, support requests, payment follow-up information, and technical data needed to deliver hosting, domain, email, and related services.

Financial or patrimonial data, such as tax details or bank account information, is used only when necessary to comply with contractual, billing, commercial, or legal obligations.

4. Primary purposes

Personal data may be processed to provide and administer contracted services, create and manage customer accounts, process orders, register domains, deliver hosting and email services, provide technical support, issue invoices, follow up on payments, notify service changes, respond to requests, maintain security, comply with legal obligations, and keep operational records related to the commercial relationship.

For suppliers, candidates, workers, event participants, and physical or website visitors, data may be processed for the purposes directly connected with the relevant relationship, including evaluation, administration, access control, communication, accounting, legal compliance, and operational follow-up.

5. Secondary purposes

Where permitted by law, we may use data for service quality evaluation, internal statistics, customer communications, newsletters, promotions, product updates, and information about NubeHost services. You may object to secondary processing by contacting admin@nubehost.cloud.

6. Cookies and web beacons

The website may use cookies, analytics technologies, and similar tools to improve the browsing experience, remember preferences, measure performance, and support security. You can disable cookies in your browser settings; some functions may not operate correctly without required cookies.

7. Data security

NUBEHOST NETWORKS uses administrative, technical, and physical safeguards to protect personal data against unauthorized access, use, disclosure, alteration, or loss. Access to personal data is limited to authorized personnel and providers who need it for the purposes described in this notice.

8. ARCO rights and consent revocation

You may request access to your personal data, rectification of inaccurate data, cancellation when legally appropriate, opposition to certain processing, or revocation of consent. Send your request to admin@nubehost.cloud with your full name, contact email, a description of the right you wish to exercise, the data involved, supporting arguments, and an official identification document. NubeHost will respond within the timeframes established by applicable Mexican law.

9. Transfers

NubeHost does not sell personal data. Personal data may be shared with authorities, financial institutions, registrars, infrastructure providers, payment processors, accounting systems, or other third parties only when necessary to provide services, comply with legal obligations, execute contracts, protect rights, or fulfill the purposes described in this Privacy Notice.

10. Updates to this notice

This Privacy Notice may be modified to reflect legal, operational, or service changes. The current version will be published on this website. Continued use of the website or services after publication of changes means the updated notice has been made available to you.

11. Supervisory authority

If you believe your personal data protection rights have been affected, you may contact Mexico's National Institute for Transparency, Access to Information and Personal Data Protection (INAI). For more information, visit www.inai.org.mx.

12. Applicable law and jurisdiction

This Privacy Notice is governed by the applicable laws of Mexico, especially the Federal Law on Protection of Personal Data Held by Private Parties and related regulations.